Frequently Asked Questions

Betlogica offers a full iGaming platform stack: Casino Platform, Sportsbook Platform, Integrations Hub, Affiliate System, Agent System, Risk Management, Bonus Engine, Back Office & BI, and Payment Systems. These can be accessed individually or as a complete Turnkey Solution.

The Betlogica platform supports full custom branding. Your operator brand, domain, and front-end design are entirely your own. We provide the platform technology layer — the UI is yours to control.

The Turnkey Solution is a complete platform delivered as a package — including all products, back office, integrations, and operational support. The Sportsbook API Solution is an API-first integration for operators who already have a platform and want to add sportsbook functionality while keeping their existing UI and infrastructure.

Betlogica offers a 99.9% uptime SLA across all platform components. Maintenance windows are scheduled in advance and communicated to operators with sufficient notice. Critical infrastructure is fully redundant.

Most operators go live within 14 days of contract signing. This includes environment provisioning, payment and game provider configuration, back-office setup, and end-to-end testing. Complex jurisdictions or multi-market launches may take longer depending on regulatory requirements.

No. The platform is designed to be operated by non-technical business users. All configuration, content management, player management, and reporting is done through the back-office interface. Managed Services is also available if you want Betlogica to handle trading, risk, and operational tasks on your behalf.

All operators receive 24/7 technical support with defined SLAs, a dedicated account manager, and access to platform documentation. Managed Services clients also receive active trading, risk, and platform administration support from our specialist team.

Over 100 certified game studios are integrated through the Betlogica aggregation layer, providing access to 24,500+ games across slots, live casino, crash, virtual sports, and table games. All are accessible through a single contract.

100+ payment processors are available, covering cards, e-wallets, bank transfers, crypto, and local payment methods across 50+ currencies. Operators activate providers through the back office without additional integration work.

Yes. Our integrations team evaluates new provider requests on an ongoing basis. If a provider you need is not in the current catalogue, contact your account manager and we will assess the integration timeline and feasibility.